Cookie Policy

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Cookies are not harmful and cannot access other information on your device. They do not contain viruses or malware. Each cookie is unique to your web browser and contains anonymous information such as a unique identifier, the website name, and some digits and numbers.

In addition to cookies, we may also use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and session storage. This policy covers all such technologies collectively referred to as "cookies".

We use four categories of cookies on the CHACHA Prime website:

Essential Cookies (Always Active) These cookies are strictly necessary for the website to function. They enable core features such as user authentication, security, and session management. You cannot opt out of essential cookies as the website cannot function properly without them.

Examples: Authentication tokens (Supabase), security cookies, cookie consent preferences.

Analytics Cookies (Optional) These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics (GA4) to measure page views, user journeys, and feature usage. This data helps us improve the website experience.

Examples: Google Analytics (_ga, _gid, _ga_[ID]).

Functional Cookies (Optional) These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some features may not work correctly.

Examples: Stripe payment fraud prevention cookies.

Marketing Cookies (Optional) We currently do not use marketing or advertising cookies on our website. If this changes, we will update this policy and obtain your consent before placing any marketing cookies.

Some cookies on our website are set by third-party services that appear on our pages. We do not control these third-party cookies and they are subject to the respective third party's privacy and cookie policies.

Google Analytics: We use Google Analytics 4 (GA4) to understand website usage. Google may use the data collected to contextualise and personalise the ads of its own advertising network. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Stripe: When you make a payment through our website, Stripe sets cookies for fraud prevention and security purposes. These are governed by Stripe's Privacy Policy at stripe.com/privacy.

Supabase: Our authentication system uses Supabase, which sets session cookies to keep you logged in. These are essential for account functionality.

You have several options for managing cookies:

• Browser Settings:

Most web browsers allow you to control cookies through their settings. You can typically:

• •View cookies currently stored on your device
• •Delete individual cookies or all cookies
• •Block cookies from specific websites
• •Block all third-party cookies
• •Set your browser to notify you when a cookie is being set

Browser-specific instructions:

• •Chrome: Settings → Privacy and Security → Cookies and other site data
• •Firefox: Settings → Privacy & Security → Cookies and Site Data
• •Safari: Preferences → Privacy → Manage Website Data
• •Edge: Settings → Cookies and site permissions → Cookies and site data

Important Note: Disabling certain cookies may affect the functionality of our website. In particular, disabling essential cookies will prevent you from logging in or using authenticated features.

Do Not Track: Some browsers offer a "Do Not Track" (DNT) signal. We currently do not respond to DNT signals as there is no industry-wide standard for how to interpret them. We will update this policy if a standard is established.

When you first visit the CHACHA Prime website, you will see a cookie consent notice. By clicking "Accept All", you consent to the use of all cookie categories described in this policy. By clicking "Essential Only", you consent only to essential cookies. You can change your cookie preferences at any time by clicking the"Cookie Preferences"link in the footer of our website. Your consent is stored in a cookie named"cookie_consent" for 12 months. After this period, we will ask for your consent again.

For users in the European Economic Area (EEA), UK, or other jurisdictions with specific cookie consent requirements, we comply with applicable regulations including GDPR and the ePrivacy Directive.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

The date at the top of this page indicates when this policy was last updated. If we make significant changes, we will notify you through a prominent notice on our website.

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@chachaprime.com

Headquarters: Yiwu Chacha International Trade Co., Ltd. 6th Floor, Room 604, No. 368 Jingfa Avenue Yiwu City, Zhejiang Province, China 322000